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Remote Employee Monitoring: 8 Ways to Make it Effective

A rear view of a female remote employee holding an online video call with diverse colleagues illustrates remote employee monitoring.
Apr 20, 2023

Remote employee monitoring software is more than just using software to track your staff. It is the art of using technology to enhance work efficiency without violating employee privacy. It is a practice that ought to be handled with a lot of finesse if it needs to be effective in the long run.

Remote Working: Why Did it Come Into Existence?

Most of us think the pandemic drove the demand for remote working. It is or was one of the main factors why business leaders preferred this work mode. Among the other factors that encouraged employers to make remote working a norm were:

  • Access to an unlimited talent pool.
  • Almost nil rental and infrastructural expenses
  • Better employee productivity and efficiency
  • Lower attrition rates and better employee retention
  • Brings in new clients and ensures business continuity

For a world that was, for centuries, so used to people working from offices, the concept of remote working was welcomed with open arms. However, employee monitoring comes with its drawbacks. Leaders who work remotely face a number of challenges they do not face in traditional office settings, such as:

  • Diverse time zones
  • Lack of team coordination
  • Poor team management
  • Difficulty in tracking work
  • High risk of security breaches and cyber theft
  • Communication gap between managers and staff
  • Isolation and detachment from team members leading to poor productivity
  • Distractions and surrounding disturbances

Having to deal with so many drawbacks is no walk in the park for any organization. Here’s where remote employee monitoring comes into play.

Remote Employee Monitoring Software - What is It? Why is It Needed?

Essentially, remote employee monitoring is the practice of monitoring geographically dispersed employees with activity monitors, time trackers, basic checklists, and sophisticated tools.

Remote employee monitoring has come a long way from the initial days when it was frowned upon. Today, organizations don’t give a second thought to investing in employee monitoring software because it offers more pros than cons.

It helps in:

  • Ensuring high work productivity
  • Preventing data breaches
  • Maintaining work discipline

However, these benefits are achievable only if employee monitoring is implemented in a responsible manner. It's important to choose an employee tracking tool carefully to balance monitoring requirements with individual privacy and autonomy. Let's discuss some of the most effective methods of monitoring remote employees now that we know what it is and why it is so important.

8 Ways to Make Remote Employee Monitoring Work for You

1. Utilize task management apps

Remote employees can be monitored using top-notch task management apps, which is a more effective and beneficial approach. A project and task management application can help your business organize, manage, and assign tasks related to a variety of projects.

2. Use time-tracking software

Time trackers are excellent tools to keep tabs on how your employees spend their work time. You can use it to track their work throughout the day or to ascertain the time taken for certain projects. Regardless of the method, a time tracker is a perfect tool for keeping track of employee work hours without micromanaging them.

3. Implement self-reporting

Instilling a culture of self-reporting works wonders for you and your staff, especially if you have a small workforce. It encourages a sense of ownership and accountability among employees and motivates them to keep an eye on their progress. This self-analysis allows them to determine their ability and preferences to ensure a balanced workload.

4. Create task lists

Task lists allow employees to focus on specific tasks instead of being overwhelmed with large projects. Eventually, task creation and management will become a job in itself. It becomes the manager’s responsibility to assign tasks to employees and tick them off as they are completed. By doing so, your staff will know which task to prioritize and be accountable for completing it.

5. Utilise KPIs

The concept of productivity tracking comprises the activities that contribute to your overall company's Key Performance Indicators. Each of these metrics should be relevant to the department and the employees’ job roles. They should be measurable and relevant for maximum impact. Such metrics will mirror individual performances and the progress of the entire team.

6. Track employees’ email activities

An employee’s email is a good indicator of how much work they are handling at a given time. Tracking your staff’s email activities will give you an accurate picture of what task they are doing, when, and why.

Also Read: 8 Mistakes You Should Never Make With Remote Employee Monitoring

7. Ensure complete transparency

You have a moral and legal obligation to your staff to keep them informed about the monitoring practice and how you intend to implement it. At the same time, it is imperative to avoid micromanaging them and restrict your tracking to what’s necessary and beneficial for everyone. Generally, company surveillance technology will allow you to monitor:

  • Official emails and messages
  • Background sounds
  • Keyboard and mouse activity
  • URL and app usage
  • Internet usage

In short, be honest about the steps you take to avoid creating a distrustful culture.

8. Assign managers with monitoring tasks

Rather than asking employees to voluntarily report on their current workloads, you can assign the task to managers or supervisors. It will help you gather more accurate information and rebalance employee workloads if the situation calls for it.

The above-mentioned guidelines are proven ways to implement remote employee monitoring. However, there are three critical aspects to follow with remote monitoring:

  • Never violate employee privacy.
  • Avoid micromanaging your employees. Nobody likes to be watched over constantly.
  • Monitor ONLY the activities that matter to your organization.

Ensuring that all three protocols are in place can be a little tricky, but not impossible. Here’s a list of tips to help you measure employee productivity without intruding on their privacy or micromanaging them.

6 Non-invasive Techniques to Monitor Remote Employees

  • Installing employee attendance software to determine check-in and check-out times.
  • Monitoring active and idle time to ascertain how the employee spends work hours.
  • Monitoring URL and app usage to identify the purpose of sites visited and applications used during work hours.
  • Defining goals for regular attendance, activity, work productivity, and other metrics.
  • Tracking employee behavioral patterns with the help of a distraction score feature.
  • Rely on measurable metrics rather than guesswork to ascertain remote employee productivity.

Rely on More/Hour Remote Employee Monitoring Software, USA

The ideal approach to managing a remote team is through remote employee monitoring. It helps employees focus on the task at hand instead of giving in to distractions in their place of work. It is important to choose the method or combination of methods that most closely fits your business's needs when monitoring employees working from home.

More/Hour is designed to create a win-win situation for you and your remote employees. By signing up for More/Hour’s remote employee monitoring software, you can rest assured that your employees will be organized, efficient, and productive. Call us for more details.

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